The Summit of Winter Garden

My mom & I visited 3 different Independent Living facilities. She decided on The Summit. She was waiting on one particular unit. After a couple of calls my mom still wasn’t ready to make the big move. We were invited to the Easter activities. After the ride home she told me she was ready to make the big move. Everyone has been so kind to us on all of our visits. Even though the dining room serves meals earlier than she is used to. She finally began joining in for dinner. She is enjoying the activities that she has participated in. A big thanks to Wendy for the warm welcome she always give us when she sees us.

The Summit of Winter Garden has exceeded our expectations in every way. The community is spotless, beautifully maintained, and filled with a calm, comforting atmosphere that immediately puts families at ease. From the moment we arrived, it felt like a place where residents are truly respected, supported, and cared for. Before finding The Summit, my parents lived at The Windsor in Celebration for a little over 30 days and at HarborChase Dr. Phillips for less than 35 days. HarborChase not only overcharged them but also sent both of my parents to the hospital three different times during their short stay. During their 30-day residency there, the community had three different Executive Directors, making stability and continuity of care impossible. After those difficult experiences, we were determined to find a place where they would finally be safe, supported, and truly cared for. They have now been at The Summit of Winter Garden for nearly 90 days, and they cannot imagine living anywhere more spectacular. The sales agent, Wendy, is outstanding. She checks on and interacts with all residents and their families, creating genuine connections that make the community feel warm and personal. She goes far beyond the role of a salesperson—she is someone who truly sees and supports every family that walks through the doors. The Executive Director, Edwin, personally interacts with EVERY person in the community. His presence is felt daily. He listens, he solves every concern, and he creates the real magic that makes The Summit feel like home. His leadership sets a tone of compassion, responsiveness, and professionalism that is unmatched. My parents have the absolute best weekly housekeeper. She goes above and beyond to make sure their room sparkles and shines, bringing consistency, warmth, and pride into her work. It has made such a difference in their daily comfort and happiness. The concierge staff is incredible. They help my parents—and everyone else—with any question, request, or concern, always with patience and kindness. They are the heartbeat of the front desk and create a welcoming, reliable point of connection for residents and families. My mom and dad also love the lively social experience at The Summit. They enjoy playing daily Bingo and Left, Right, Center, and they have been warmly welcomed by all of the residents. My mother absolutely loves the arts and crafts room, proudly displaying her creations on her door and throughout her beautiful apartment. My father deeply appreciates the Veterans gatherings and has loved meeting fellow soldiers in his new residence—something that brings him great pride and connection. My mother tells all of our family that this is the best place she has ever lived. My father proudly shares how kind the staff and residents are to him and to my mother. And as their daughter witnessing this peace, safety, and happiness—it is pure joy. After a long search for a community that truly felt right, we can finally say we found something extraordinary. My parents have finally found their real-life fairy tale… and it truly feels like their “happily ever after.” We are deeply grateful for the comfort, safety, and joy The Summit of Winter Garden has brought into our family’s life.