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Vivo Healthcare Normandy

3.2 (95 reviews)

Jacksonville, FL

Assisted Living and Memory Care in Jacksonville, with spaces to feel at home and support for your next chapter.

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About this community

Vivo Healthcare Normandy is a skilled-nursing and rehabilitation center in Jacksonville, Florida. Its listed care options include skilled nursing, long-term care, respite care, hospice and palliative care, and memory care. The memory program serves people with Alzheimer’s disease and dementia in a secure setting, with behavioral and psychiatric support also listed. The center’s programs cover recovery after a hospital stay as well as longer-term support, with nursing, rehabilitation, and specialty services available in one facility.

Registered nurses are available around the clock. Listed clinical services include medication management, IV therapy, support after surgery, pain control, and dialysis support. Other programs address wound care, infectious disease, pulmonary rehabilitation, COPD, and tracheostomies. Cardiac and post-cardiac care, stroke rehabilitation, and bariatric care are also identified. Telemedicine and telepsychiatry are listed among the services, along with X-ray, laboratory, and pharmacy services.

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Physical, occupational, and speech therapy are offered seven days a week. The center’s site says the therapy team sets a plan within the first 48 hours and reviews it with family weekly. Depending on clinical needs and goals, therapy sessions may take place as often as daily. Services include practicing daily-living tasks, joint-replacement recovery, and training for changes in mobility or balance. Rehabilitation programs also address cardiac recovery, stroke, neurological conditions, and orthopedic conditions, including speech and swallowing needs.

Living arrangements include private suites. Room amenities listed include furnishings, a private bathroom, kitchenette, cable television, telephone, air conditioning, and Wi-Fi. Shared spaces include an outdoor courtyard and garden, a therapy gym with parallel bars, training stairs, and strengthening equipment, and an on-site salon and barber shop. Pet-friendly accommodations are also listed. Recreational, music, art, and spiritual therapy are among the programs. Activities and amenities include scheduled and resident-run activities, fitness programs, music and arts, movie nights, a library, a game room, a movie theater, and an activity room.

Dining information includes dining-room and restaurant-style meals, all-day dining, and options for allergy-sensitive, diabetes-related, or other special dietary needs. Nutritional support includes dietitian oversight. Discharge planning and social-work support are listed, along with transportation for medical appointments and social outings. The center’s site says visitors are welcome at any time; after-hours, exterior doors are locked, and an entrance doorbell connects to the nursing station. The center is described as minutes from Jacksonville’s major hospitals. Nearby listings include a pharmacy about 0.6 mile away, First Coast Primary Care about 1.9 miles away, Winn-Dixie about 0.8 mile away, and Cortez Park approximately 5.3 miles away.

Starting at
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Community size
120 residents
Take a look
6 photos
Community reviews
95

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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“I am resident here at Vivo Normandy and I need everyone to know when you bring your love one here to make sure Linda Simmons RN is your nurse. She has gone above and beyond since I’ve been here and she never misses a beat. She assists the CNAs and other nurses without hesitation. Speaking of CNAs Nia and Jubelette are amazing.…”
Community review · 2026

Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.2 · 95 reviews

Absolutely do not put your family members in this facility. My uncle fell 5 times in 2 months. He passed on July 28th and I am still waiting for them to contact the cremation facility so that I can get death certificate and make arrangements.

I am resident here at Vivo Normandy and I need everyone to know when you bring your love one here to make sure Linda Simmons RN is your nurse. She has gone above and beyond since I’ve been here and she never misses a beat. She assists the CNAs and other nurses without hesitation. Speaking of CNAs Nia and Jubelette are amazing. Having the 3 of them you’ll definitely have the dream team. Thank you ladies. My mom even showed her appreciation and sent the ladies flowers and they were so excited and thankful.

The staff at this facility are incredibly kind, compassionate, and dedicated, and that culture of excellence truly starts with the leadership. The Administrator is actively involved with both the residents and their families, while also supporting and engaging with the staff. The Director of Nursing and the entire nursing team work tirelessly to ensure every resident receives exceptional care. The therapy department is outstanding and provides high-quality, personalized rehabilitation services. If you or a loved one are considering a skilled nursing or rehabilitation facility, I highly…

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The staff at this facility are incredibly kind, compassionate, and dedicated, and that culture of excellence truly starts with the leadership. The Administrator is actively involved with both the residents and their families, while also supporting and engaging with the staff. The Director of Nursing and the entire nursing team work tirelessly to ensure every resident receives exceptional care. The therapy department is outstanding and provides high-quality, personalized rehabilitation services. If you or a loved one are considering a skilled nursing or rehabilitation facility, I highly recommend scheduling a tour, meeting the team, and experiencing firsthand the exceptional care and welcoming environment they provide.

More recent reviews

Thank you to Paula for her compassion and genuine understanding when working with families in the hospital setting. She takes the time to truly listen and ensure care is aligned with each family’s needs. Paula is an absolute pleasure to work with and consistently represents Vivo Normandy in such a positive and professional light.

I am here currently. While it is an older facility it is kept clean. Staff are always around if anything is needed and are quick to help. Have been here 2 months with no complaints. Between the rehab team, nurses, cnas, admin, housekeeping and everything in between the staff has made me feel truly cared for. There are definitely some special people working here who go above and beyond to make sure residents are taken care of and comfortable.

This is a very clean and well staffed and maintained facility, the staff is awesome!! The people are wonderful !!!

the worst place I left on my own because how bad it was in there cold and frozen food that should have been hot and the nurse's are the worst

HORRIBLE. My Mom passed away in their care. I was with her 12 hours a day. Her notebook of mistreatment after I went home would make your skin crawl. I reported all of this and nothing done. Run!

What families highlight

  • Engaging, personalized activities programming
  • Strong rehabilitation and therapy services
  • Warm and empathetic activity leadership
  • Responsive and compassionate caregiving
  • Knowledgeable and involved administration

Highlights summarized from community reviews.

Location & neighborhood

8495 Normandy Blvd, Jacksonville, FL 32221
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