Palm trees, sunshine and ocean waves Florida Senior Living Review

The Windsor at San Pablo

4.5 (131 reviews)

Jacksonville, FL

Assisted Living and Memory Care in Jacksonville, with spaces to feel at home and support for your next chapter.

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About this community

The Windsor at San Pablo in Jacksonville, Florida, offers assisted living and memory care. Assisted living provides help with everyday activities, with associates available around the clock. Listed care services include assistance with bathing, dressing and grooming, medication management, transfers and mobility, and assistive devices. Listings also identify individualized care plans, on-site therapeutic professionals, and support related to diabetes, chronic conditions, incontinence, nutrition, behavior management and non-ambulatory needs. Memory care uses familiar routines and therapies intended to support recognition and a sense of belonging.

The community describes a variety of apartment floor plans, without specifying particular layouts on its official website. Third-party amenity listings describe apartments with kitchenettes, private bathrooms, air conditioning and cable television, as well as accessible features and wheelchair-accessible showers. Cats and dogs are allowed, according to those listings. Housekeeping and laundry services are also listed, along with scheduled transportation and assistance with grocery shopping or errands. Other listed apartment features include individual climate controls, bathroom safety rails, Wi-Fi and computer or media access.

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Dining spaces include a dining room, café or bistro, and private dining area. Listings describe restaurant-style meals prepared by a professional chef and anytime or all-day dining. Room service and guest meals are also listed. Meal choices noted by third-party sources include international cuisine, vegetarian options and low- or no-sodium choices; snacks and beverages are listed as available throughout the day.

Shared spaces include an activity room, library, movie theater, courtyard, patio and sun room. The official website also names a hair salon, spa, massage therapy and post office. Other amenity listings include a fitness center, swimming pool, jacuzzi, game room, raised garden beds, indoor and outdoor walking paths, and a fireplace. An indoor atrium, TV lounge, meeting room and piano or organ are also listed among shared features.

Activities described by the community include walks, cards, bingo, art classes, music, games, group events and summer outdoor events. Third-party activity listings add exercise and stretching classes, yoga, chair yoga, tai chi, gardening, cooking and educational programs. Day trips, off-site outings, movies, live performances, dances and devotional activities are also listed. Additional options include trivia, karaoke, Wii bowling, happy hours, birthday gatherings and holiday parties. Listings also mention Protestant and Catholic devotional services.

The community’s Jacksonville location is described as close to Mayo Clinic and Jacksonville Beach. The official website also names Castaway Island Preserve, the Cummer Museum and Town Center among nearby destinations. Scheduled transportation and errand assistance are listed as practical services for getting around or completing shopping tasks.

Starting at
$4,325/mo
Care options
2 available
Take a look
59 photos
Community reviews
131

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Scheduled daily activities
  • Small library
  • Spa
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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“Top notch facility. Brycen was very responsive to all questions and helped us arrange a respite stay for my mom for a rehab. Questions were answered and the intake process was solid. The facility itself is private, peaceful and organized. This is exactly the kind of place I would want a family member for a longer term stay.…”
Community review · 2026

Pricing & residences

Monthly rates starting at

$4,325 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
One bedroom $4,325
Shared room $4,710
Two bedrooms $6,015

Resident & family reviews

4.5 · 131 reviews

Top notch facility. Brycen was very responsive to all questions and helped us arrange a respite stay for my mom for a rehab. Questions were answered and the intake process was solid. The facility itself is private, peaceful and organized. This is exactly the kind of place I would want a family member for a longer term stay. Thank you to Amber for doing the pre-intake evaluation and Teresa for the assistance while there. Couldn’t be any happier with this experience. Great job everyone.

From the moment we made our first contact with The Windsor staff, it was a great experience. Carmen was wonderful as our initial point of contact to show us the facility, explain the care, activities, etc. Move-in day was good, staff was attentive to the residents, food was excellent (our loved one put on several extra pounds due to the delicious and well-balanced diet), room was kept clean, activities are good and keep residents engaged, the staff is very caring and loving to residents. I cannot say enough positive things at The Windsor on San Pablo "Reflections Community".

The Windsor at San Pablo is truly an amazing and welcoming community. From the moment you walk in, you feel the warmth, encouragement, and genuine care from the entire team. Brycen is always such a joy to speak with — kind, knowledgeable, and willing to go above and beyond. Theresa is hands down the most helpful Resident Director I have ever encountered; she makes everything seamless and ensures residents and families feel supported. Jason, the Maintenance Director, keeps this the cleanest Assisted Living Facility I have ever been in — it’s spotless and so well cared for. Kita and Christina…

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The Windsor at San Pablo is truly an amazing and welcoming community. From the moment you walk in, you feel the warmth, encouragement, and genuine care from the entire team. Brycen is always such a joy to speak with — kind, knowledgeable, and willing to go above and beyond. Theresa is hands down the most helpful Resident Director I have ever encountered; she makes everything seamless and ensures residents and families feel supported. Jason, the Maintenance Director, keeps this the cleanest Assisted Living Facility I have ever been in — it’s spotless and so well cared for. Kita and Christina are constantly making sure everything is fresh and comfortable for Mom, and Jordan is simply wonderful at night, bringing peace of mind that our loved one is cared for around the clock. It’s rare to find a place where every single staff member contributes to an environment that feels not only safe but also like home. Thank you to the entire Windsor at San Pablo team for everything you do — your work makes all the difference for our family.

More recent reviews

Outstanding Service from Brycen!!! Brycen is absolutely exceptional at what he does! From the moment we first connected, his professionalism, warmth, and genuine care for finding the perfect living situation shone through. He took the time to truly understand our needs and preferences, never rushing us through the process. What sets Brycen apart is his incredible attention to detail and follow-through. He was always available to answer questions, provided honest and insightful feedback about different properties, and made what could have been a stressful experience feel seamless and enjoyable. His knowledge of the Legend Senior Living communities is impressive, and he clearly has deep relationships throughout the organization. He genuinely cares about ensuring families are happy with their decision and continues to check in to make sure everything is going smoothly. It's rare to find someone who combines such professional expertise with authentic personal care. We couldn't be more grateful for Brycen's guidance and support. He truly goes above and beyond in every interaction. If you're looking for senior living options, you want Brycen on your team - he's simply the best at what he does! Highly recommend without reservation. Thank you, Brycen, for everything! 🏆🥇

Brycen gave us an amazing tour at Windsor San Pablo and made a strong impression on my family—so much so that they decided to move in, and they haven’t been disappointed! The community is beautiful, clean, and truly classy. The care team is attentive, the food is excellent, and the activities keep residents engaged and happy. We’re so grateful to Brycen for making the decision easy and welcoming us into such a wonderful place!

My 93 year old mother has been at The Windsor, assisted living, for about 5 months now, and has adjusted quite nicely despite our trepidations and fears (I cried the first day thinking we had made a big mistake) … but due to the outstanding staff and constant activities offered, my mom has not only adjusted, she is happy and thriving! She knows there are people who care about her here, (excellent activities director, and staff who run the activities… thank you Latonya, Kim and Elizabeth- who all go above and beyond for all of the residents at the Windsor. My mom really enjoys socializing with her friends at meal times and varying activities and loves the fact that she doesn’t have to drive anywhere - as The Windsor offers everything in-house - hair Salon, Dr. visits, physical and occupational therapy, etc. The atmosphere is like HOME at the Windsor! I never thought I’d be this happy. My tears have turned to JOY! Thank you to all of the employees at the Windsor! Oh, and I can’t forget Kenya and Marquita, who not only clean my mom’s apartment, but have taken a special interest in getting to know my mom… which makes such a difference!! The Windsor is truly a SPECIAL place for seniors who want to live in a beautiful environment, with lovely people surrounding them ! ❤️

My mom is currently living in the assisted living facility. The facility is a 5 star. The medical staff is not. I had to find my mom in her room in a diabetic coma. Since this happened and we discussed it with the director and the nurse is now checking her blood sugar daily. I am sure my mother is not the only diabetic living there. Also the restaurant should have better no sugar added choices for all residents.

The Windsor at San Pablo is a beautiful senior living facility. I helped an elderly friend to relocate there and everyone, residents and staff, went out of their way to make her feel welcome. The staff members are very friendly and always ready to help. The Windsor also offers a great variety of activities for the residents to enjoy on a daily basis and their special events are exceptional.

What families highlight

  • compassionate and welcoming staff
  • knowledgeable, pressure-free admissions team
  • responsive therapy services (PT/OT) on-site
  • in-house physicians and nursing staff
  • restaurant-style dining and high-end menu options

Highlights summarized from community reviews.

Location & neighborhood

4000 San Pablo Pkwy, Jacksonville, FL 32224
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Sources