Sea Breeze Rehab and Nursing Center

My mother has been residing at the facility for a few days. Based on my observations so far, the experience has been somewhat better than some of the reviews I encountered prior to her move-in, though there are areas that could benefit from improvement. One positive observation is that the facility does not have the typical strong odor often associated with nursing homes, it still is there when you walk by some rooms but not the whole facility, which I appreciate. However, I have noticed that overall cleanliness could be improved. Upon my mother’s arrival, I chose to clean and disinfect her room myself. In my experience, it appears important to remain actively involved in a resident’s care. I visit my mother daily to monitor her well-being and ensure that any concerns are addressed promptly. A primary concern relates to response times after the call button is used. My mother reports that it can take approximately 20 minutes or more for staff to respond. While I understand that staffing shortages may contribute to this delay and I recognize the efforts of the staff, timely assistance remains an important aspect of resident care. Overall, my impression is that the staff are working diligently within the constraints they face , some have better attitudes than others. However, improvements in staffing levels and SOME of their attitudes, cleanliness, and response times would likely enhance the quality of care provided.

The website and advertising is a far cry from the truth. A loved one was admitted from the Cleveland clinic hospital for rehab, it took four hours for her to be less than greeted or assessed while I was with her.This came after I returned to the office and nurse station four times. Apologies came later and her assessment consisted of signing releases of liability! They had not even looked at her hospital release instructions and I had to tell them where to be careful. I wanted to take her back to home at that point! They have such a weak WiFi signal cell phones don’t work and I had to demand a landline phone which they supposedly had but she did not have, never mind because they don’t answer the call ins to reach her room! Her first dinner consisted of rolled meat and cheese on dinner rolls, a huge pile of macaroni salad and Cole slaw! Roommate invites other patient's in wheelchairs all day long watching a loud television blocking entrance to the room. Without phone communication I’m cringing tonight not knowing how she’s being treated and will take this up with management! I’m done!

Reason why Im giving it 2 starts because they are deleting reviews it should be 0 starts nothing good to say about the environment , staff and management absolutely nothing . This place needs to get shut down. It is horrible in there. There are so many wounds in the long-term care department and they smell so bad because they have no staff and no wound care nurse. So much falls patients are bruised Because they have no staff and people don’t want to work for this company, this is what happens it leads to patients not being turned for hours and ending up with so many pressure injuries. Seeing that many wounds in the long-term department broke my heart. I just couldn't come back to that place, I couldn't do it.believe the reviews