Village on the Green

My name is Bob Bollet. I have been a resident at the ALF here now at Village On The Green for about three years. . I’ve had very pleasant experiences, no real problems. I have been getting Physical Therapy for several years on and off as well as Occupational therapy. The experience has been good and I have gotten lot stronger as a result of the therapy I have received . My experience with the therapy and nursing staff has been good. I have some suggestions for the nursing staff, but overall have really enjoyed living here.

My physical therapy treatment at Village On The Green has been a wonderful and rewarding experience. Jeannine is extremely knowledgeable and pleasant to work with. she quickly determined areas where I needed improvement and developed a series of exercises to improve my strength, balance, and stamina. She is an absolute pleasure to work with.!

The facility itself is well maintained, and the admissions process was efficient, professional, and patient focused. My father was admitted for short term rehabilitation following a hip fracture, and the physical therapy team appeared competent and engaged in his recovery plan. Their efforts were a notable strength of the facility. However, there were significant concerns regarding the quality and consistency of nursing care during his stay. The nursing staff frequently demonstrated deficiencies in responsiveness, communication, care coordination, and overall clinical organization. Response times to patient requests were often prolonged, and there appeared to be a reliance on care shortcuts that raised concerns regarding adherence to best practices and patient centered care standards. While I cannot determine whether these issues were related to staffing shortages, the care environment often reflected inadequate workflow management and insufficient attention to patient needs. Nursing assessments, follow through, and interdisciplinary communication appeared inconsistent, resulting in a frustrating experience for both the patient and family members. It is important to note that some individual nurses provided excellent care and demonstrated professionalism, compassion, and attentiveness. Had the overall nursing team consistently performed at that level, my assessment of the facility would be substantially more favorable. In summary, this is an attractive facility with a strong admissions department and an effective rehabilitation team. However, significant improvements are needed in nursing operations, responsiveness, communication, and care coordination to ensure a consistently high standard of patient care. I hope the facility addresses these issues, as it has the potential to provide a much better patient experience.

My mother and aunt and uncle lived at Village on the Green in the 1990's. Visiting with them and eating in the dining room offered opportunities for me to personally experience the lifestyle. They also spoke of the many activities that were available for them to stay active and involved with other residents. The campus is beautiful, peaceful and surrounded by large trees and foliage. I hear none of the noise from the surrounding area traffic. I had no reservations, in the spring of 2021, to sell my home and move to Village on the Green. It was the right decision, and one of the best I have ever made. There is a health center located on the property should it become necessary for advanced care in the future. I am so grateful for this community, its residents and team members. Living here also gives my family peace of mind that I am having fun and living my best life.

I have been resident of VOTG for the past 8 Years. I live in a spacious 2 BR. apt. with 14 windows and a lovely view of our campus. There is an ever expanding menu of activities and multiple dining venues to enjoy. The health care facility proved to be excellent when needed for the care of my wife. I could not have asked for a better trained and caring staff that met her every need. I wish that I had moved here sooner.