Vick Street Manor

I toured Vick Street Manor. I was very disappointed. It may seem fine there, but the place is very rundown, and I wouldn't want to leave any family member there personally. I understand it's a very reasonably priced facility, but it's very rundown, and it needs a lot of work done to the place. The woman that came around with me was very good. I had no problems with her. Basically, they needed to put some money into the facility. The staff member seemed fine. She was informative. She walked around with me. The community looks dirty. The landscaping wasn't taken care of outside. It needed some maintenance work done on it. It needed a paint job. I mean, it just needed some general maintenance. They did have the front door locked. Security was good there.

One thing that I liked about Vick Street Manor was when I talked to one of the residents there. She was very kind and very informative. One thing I didn't like was that it is an old property and it shows wear and tear after years of use. It was kind of expected, but when I saw it, it just made me realize that it was an older property. It would have been nice if the facility was able to update its appearance. Things like a fresh coat of paint or maybe a new flooring. The place itself didn't have any foul odor, but if they could just update little things, cosmetic things, they could probably present it as a cleaner place. The room I saw was very well-kept. It was nice that it had its own private shower and bath and toilet. Those are very positive things, that there wasn't a communal bathroom and they had their own personal shower and toilet seat. It was also spacious. The unit I saw was a private room. They allow smoking outside. So, that was nice, because the person I'm looking for is a smoker.

The best thing we liked about Vick Street Manor was the overall feel of the place. It was very personable and family-oriented. The staff members seemed caring and competent. The facility is older, but it's very adequate. There was a courtyard, a dining area, and an activity room.

We chose Vick Street Manor for my mother. They were the first one that had an available bed that took her insurance. They are easy to get a hold of when you call them. You don't actually talk to someone; it's really like an automatic thing. They call you back when they tell you that they're going to call you back. They just don't forget about you. The thing that I dislike the most is that it didn't seem super clean. It is memory care. I know a lot of patients there. I feel like they do what they can, with what they have. When I was touring with the lady, everyone was very interested in the patients. It was like they actually care for them. You can tell that they just don't ignore them. We just did a quick tour of the wing that my mother would be staying at. We met some of the staff and saw a model room. They had an arts and crafts room. I think they do bingo. The rooms have their own screened-in patio, like a little back porch. It's small, but it's nice. They have a big open room with big windows and stuff that let a lot of sunlight in. I only toured the memory care wing. What we saw was a model room. Once a patient comes in, they can decorate, hang stuff, and do what they want. It's just a single bed, dresser, and mini fridge. It was a pretty decent size room. It was about the size of a master bedroom, but just a single bed in it, no full bathroom, and easy access into the shower. The building is from the seventies. I know it's not a new building, so they can only do so much. I care more about how they care for my mom and the patients. It seems like it would be a five-star place. The staff were all very attentive. They said hi to everyone. They did not ignore them or brush them off. The building itself is old, and it's not updated. When we toured the wing, there was someone mopping the floor. There was just a lot of fingerprints and hand marks on the wall. You can see people are constantly touching the walls and stuff like that.

The only thing I liked about Vick Street Manor was the person who greeted us. Other than that, it was not clean. There was some urine scent. I even peeked in the kitchen and it was dirty, as well as the halls and the bedrooms. They got no nurse on call. It was just not a good place. The only thing they did was just very basic activities. There’s really nothing for her to do there, she would just sit and vegetate.