Truewood by Merrill, Port Charlotte

I have chosen Truewood by Merrill, Port Charlotte but I haven't moved in yet. The first thing we noticed when we went on a tour is how happy the people that were there in talking to each other and communicating. That was one of the big things. The price was another, and that was the second thing. They've been very helpful in helping me set up the room and anything else I needed. I'm happy with the size of my room. I don't need a lot, but it has a bathroom and a screened-in porch. I'm on the first floor. I've got furniture delivered there from Wayfair, and they said they'd handle it. And I'm going to have furniture moved down on the 15th from where I am, and they said to let them know and they'll have dollies out and things ready to move them to the room for me. All in all, they've been very, very, very helpful. The staff members have been very friendly. Everybody speaks to me and introduces themselves. They're very, very nice. They have a laundry room on the second floor, and they have a library, which is important to me. They even told me if I knew when the TV was coming, they were going to connect it for me. And my tour was complete.

Truewood by Merrill Port Charlotte looked good, clean, and comfortable. My dad is getting a remodeled room, so that will be nice. The staff who helped us went above and beyond. Their dining is buffet style. The dining area was nothing fancy; it looked simple. We didn't observe any activities, but they have an activity room where they do ice cream socials or pizza nights.

My friend will be moving into Truewood by Merrill. Honestly the people are just incredibly friendly, even the residents there. They came out and wanted to welcome her to the community. They told her how much they loved it, and what better recommendation can you get than from someone living there? We saw lots of staff, and I don't really know what the job titles are, but they're readily available throughout the place. You can see them working and taking the time to be kind to people. The staff is excellent, very helpful, and very kind about how difficult it is to do that. She rented a 2-bedroom, and it was very clean. For me, the whole facility in its entirety is very clean. The staff was just so friendly, and the residents were very friendly. You could see the happiness there. It was just so impressive to me.

Royal Palm was very nice. They got a gigantic dining room; the biggest I've ever seen. They are cheaper than others. I tried the food, and it was very good. The staff members know what they're doing. It is a tall building. It is not level like the other ones, and it has elevators. It is beautiful and clean. It is a block away from the hospital. The rooms were very nice. The dining area was clean, very nice, and big.

We appreciated the visit we made at Royal Palm in Port Charlotte. We liked it very much. What I liked the most about them is that they were comprehensive. They covered all the basics and offered all of the services that you would need. All the other places that we have seen were built around profit in a way that they break down their services so that you end up having to pay more. In Royal Palm they've included everything that you would need. Like instead of having to decide if you'd want one or two meals a day, they've included all three meals and had it all scheduled out so it would be easy for you to live your life normally instead of having to put yourself on a time schedule, so it was very convenient. The facility was very clean too.