The Palace at Coral Gables

Even though my Mom only lived at The Palace for four and a half months, her experience was inclusive and joyful. She made some very good friends while there and I consider them to be my forever friends also. The activities offered, the meals provided, the happy hours complete with entertainment and the brunches for families on special holidays were all part of an offering that was so special and familial. I will be forever grateful for this truly special place.

The Palace at Coral Gables provided amazing care and compassion to my father when he was a resident there. The Palace team went above and beyond to get to know my dad and to engage with him, to make him comfortable and to really care for him as a person. Beyond this, the kindness that so many Palace team members showed to me and to my family really helped us in immeasurable ways as we navigated dad’s journey. This is a group that knows their business but also genuinely cares for the members of their community and their families. Through some difficult and dark times, I always felt the support and strength of the Palace team with me and I highly recommend them. What a special place and beautiful community!

Un lugar limpio y ante todo ordenado

The staff is attentive, and the overall atmosphere is positive and welcoming.

I cannot say enough wonderful things about Emily Perez, Resident Relations Manager at The Palace in Coral Gables. For the past two and a half weeks, Emily has gone above and beyond in helping us coordinate and completely transform my 89-year-old father’s apartment. She oversaw the removal of the existing rental furniture and light fixtures and assisted extensively in managing the entire process from start to finish. We ordered new furniture from more than 15 different companies, including IKEA, Wayfair, Ashley Furniture, Pottery Barn, Crate & Barrel, City Furniture, and more. Emily ensured that every single item was tracked, handled with care by the mailroom and her team, and promptly delivered to my father’s apartment. She and her staff were always available to help in any way possible, including removing and breaking down all of the cardboard boxes from the many deliveries. On each delivery day, Emily thoughtfully arranged for the rental furniture to be removed beforehand, making space for the new pieces without disturbing my father. Emily and her team made what could have been a very overwhelming process feel completely smooth and seamless. Her attention to detail, incredibly quick responsiveness to emails and phone calls, and outstanding organizational skills made my life much easier. I was able to relax knowing my father and this entire project were in such capable and caring hands. Emily and her team are absolutely incredible. We truly could not have done this without her. My father’s new furniture looks amazing in his apartment, and we are beyond grateful. Kudos to The Palace for hiring such a fantastic employee who genuinely cares.