Palm Garden of Gainesville

This is a clean and well run facility. My experience with staff has been great. The rooms are cleaned daily and spacious. All rooms have flat screen televisions, internet availability, and telephones. The nurses are knowledgeable and courteous. There is in house laundry and beauty salon availableto the residents. This is definitely a rehab facility I would recommend to anyone looking! Bonus, it's close to shopping and restaurants! On bus route.

The admission director Michaela was excellent in helping with the admission process. She returned calls and kept us informed. Very professional, and thank you.

Our loved one came to Palm Garden from another community and our experience has been so much more positive. The cleanliness of Palm Garden has really stood out to our family as well as the attentiveness from the staff members.

My mother-in-law was a patient. She was placed in Palm Gardens for therapy due to a broken wrist from a fall. My mother-in-law is 100-years-old. She was neglected and got a severe bed sore on her lower back. She was taken to the hospital where the doctor the hospital said her wound should have never been allowed to get so bad under the care of Palm Gardens. Her wound was so bad that you could put your fist in it and see her bone. It was badly infected and oozing puss. She also developed sepsis. I do not recommend Palm Gardens for elderly care patients.

This was the second stay at Palm Garden for my husband. Two years ago, he was there about three weeks and was able to regain some strength needed to walk. We were pleased with his care. Then earlier this month he fell and was hospitalized for several days and found to have pneumonia. We were pleased that he could be returned to Palm Garden. I would visit him in the early afternoon and each time found him in bed with the room's blinds closed leaving the room dark. His pneumonia was caused by his shallow breathing which kept his broken ribs from hurting. The breathing was checked by checking his oxygen level. Each visit I found his breathing very shallow and knew his oxygen level had to be low but was assured it was where it should be. On the third day in a row of him being asleep in a dark room at mid-day with shallow breathing I brought one of the nurses back and he assured me that they had been checking his oxygen level regularly and it was consistently 98. He came back with me to the room and could clearly observe that the breathing was not compatible with him having a 98 level. He checked and the level was 88 which makes the patient lethargic. I am not pleased that staff felt they could fake his oxygen level with no consequences. The patient was put on antibiotics and supplemental oxygen and during the night was transferred to the hospital again where he was found to have double pneumonia which required IV antibiotics. Now some ten days later the patient is much better and ready to return to the nursing home for rehab but his room has been given to someone else. Now why was Palm Garden so anxious to give up his room to another patient? That was pretty well explained to me when I spoke to a Palm Garden case manager prior to his admission there. She asked me if the patient was able to stand, walk and fully participate in Palm Garden therapies. I explained that he was coming there because he needed to become able to do those things. She went on to say she didn’t want someone who was not going to be able to do all of those things because it would bring their score down (Medicare??).