Palm Garden of Clearwater

I rarely write Google reviews unless something is extraordinarily good or deplorably bad. Palm Garden is the latter. My mother was 102 years old when she was admitted to this facility after surviving a fractured hip and surgery to repair it. Upon admission, she had no bedsores (decubitus ulcers) on her body. While there in her room, she fell out of her wheelchair. So she was relegated to being in the tv room all day, sitting on her butt in a wheelchair. One day, the med nurse left my mother’s morning medications in an unlabeled med cup on her overbed table. In addition there was an unlabeled med cup with a cream left in the bathroom beside her dentures. Supposedly it was a zinc cream to prevent skin breakdown, but was mistaken as a denture adhesive. On several occasions, the nursing assistants came in to give her a shower after she was already medicated and tucked in for the night. The food she got looked like it had been ground up in a garbage disposal and thrown on her plate. One physical therapist and one social worker were very rude to me. The social worker demanded that my mother be declared incapacitated. I refused. The only person who seemed to know anything there was the ward clerk on her unit. There was no improvement as a result of any so-called physical therapy. No one asked me about her secondary insurance so I received a bill from Palm Garden. Obviously, the decubitus ulcers are what concern me the most at this time. They are between stage 3 and stage 4 and they will never heal, no matter how aggressively they are treated. She had no decubitus ulcers when she was admitted. I would like to add a photo of the worst ulcer but I won’t. I would NOT recommend Palm Garden to anyone - anywhere - ever. If I could give this facility a minus five stars, I would.

The facility is bright and clean, and the staff is friendly. The friend we visited is receiving excellent care.

This place went above and beyond for my father before he passed away, I am more than greatful for all the nursing staff. This is by far the best and cleanest facility I have came across in my 30 years. If you need care for your loved one This is the right place.

I have been here three weeks. My night girl is name is Lorie. She absolutely amazing. Quick to answer lights and very personable. The nurses are great as well but Lorie is my favorite

I went to visit a dear friend in this facility. The receptionist greeted me right away and directed me on how to sign in. In walking to my friend's room, I couldn't help but notice how clean the hallways and nursing stations were. Employees greeted me and directed me to my friend's room. Her room was very clean and orderly. My friend was very happy here. If I have a loved who would need rehab care, this is the facilty to have them convaless in.