Grand Villa of Altamonte Springs

Recognition and Appreciation for Lori Robb My family and I recently visited Grand Villa of Altamonte Springs for an initial tour of the Memory Care unit as we explored options for my father, who is living with dementia and he is currently at another local memory care facility. During our visit, we shared with Lori my dad’s story and the journey our family has experienced as we have witnessed the progression of his condition. What stood out most to us was the empathy, compassion, and genuine concern demonstrated by Lori Robb. It was evident that she truly cares about residents and their families and has a passion for caring for people. Lori went far beyond simply showing us the facility. She was warm, patient, easy to talk to, and took the time to answer our questions and explain the program in a way that made us feel comfortable and informed. Loti’s kindness, professionalism, and dedication made a lasting impression on our family. In addition to Lori’s outstanding support, we were very impressed by the noticeable high standards of care and attention provided to the residents. The cleanliness of the facility, the professionalism displayed by the Resident Specialists and Medical Technicians, the way we observed staff interacting with residents, and the security measures in place all reflected a culture of dignity, compassion, and excellence. Lori’s clear and thorough presentation of the Memory Care program, combined with the quality we witnessed throughout the facility, made the decision an easy one for our family. As a result, we have chosen to move my father from his current Memory Care community to Grand Villa of Altamonte Springs and have initiated the paperwork to begin the transition. Thank you, Lori, for your time, explanations, guidance, and support. Please continue providing the same level of compassion and care to the many families who come through your doors seeking help for their loved ones. Your passion for serving others and your commitment to excellence are truly appreciated. Grand Villa of Altamonte Springs is fortunate to have someone with your character and dedication representing the organization. With sincere appreciation, Charlie Felix and Family

Wonderful facility, the greeting with our names was a nice touch, and we felt welcomed. The facility was clean and the residents were happy and engaged. Lori was great to answer any questions, and was so easy to talk to, as she gave us a tour. The residents were busy with activities, and the setting was charming. It was nice to browse through the activity calendar, and the menu for meals looked delicious.

Everyone cares so much they will always go above and beyond for everyone. They care about everyone’s well being

Absolutely fantastic with the family and my mom staying there. Always attentive to my mom and others and making things work. My mom lives it there and says it so beautiful.

Lori is a joy and very knowledgeable and personable. She makes you feel welcomed and truly cares about all the residents.