Discovery Village at Westchase

Beautiful retirement living

I had to redial 6 times to have someone finally answer the phone. Then they put me on hold and then hung up. Also, the flag is to be at half mast until Sunday. It is not.

Regarding Memory Care at Discovery Village: My mom was at home with home healthcare accommodations until our family could see that she was no longer benefiting from being at home anymore and in fact being at home eventually became very overwhelming. My mother struggled against her Alzheimer's trying to be as much herself as possible and we supported her 100% along the way. Sadly the disease eventually took this away from her and left us with no choice but to seek another place for her to live. I believe we made the right decision because when we finally moved her into Discovery Village, it actually came as a relief for mom. She was very sad about what was happening to her but even in spite of her condition, she knew that being at home no longer made sense and was hopeful that Discovery Village would make life easier. It did. The people there could see how important she was to us and they truly cared about mom. The place is clean and new with good food that my mother enjoyed. She spent most of her day in group activities and when she wasn't feeling well enough to be part of the group she was still well cared for. Everything about Discovery Village is just as good as it looks in the pictures and considering the options available, Discovery Village is a great value for the dollar. I strongly recommend Discovery Village.

Staff is very caring and I believe they are very low turnover because they are actually employed by the facility. I would definitely recommend this property to anyone who is in the market for looking. I liked that it was a smaller facility so I thought it would be easier for my mom to navigate. The people were very friendly. It was a newer facility and also close to my home.

My mom was turned down by 52 rehab facilities because of some aggressive tendencies. I called and spoke to Dexter and his great uncle had gone through the same thing and said they’d be willing to come to the hospital and do an assessment. Their executive Director Dustin then came and did an assessment And fought to get my mother to their facility and while on a cruise she got moved to the facility she had nothing with her, but Dustin got her a bed and sheets and everything she needed and my brother was able to get some of her stuff there within two days. Even with confusion, dementia/ Alzheimer’s, and some aggressive behaviors Discovery village has been like heaven on earth. Their caregivers are top-notch, compassionate, loving, even when my mom can be mean, they still choose love and joy and happiness. They walk in with big smiles, giving her hugs, giving her reinforcement treating her with respect, dignity, honesty, and patience. and at night they pray with my mom, which is like the biggest gift to me. The activity director Emily is a God send she has passion and joy about her position and loves her residents. Even the cafeteria staff Daphne knows her residents and treats them with love compassion and knows exactly what they want and what they need when they’re eating. The nurse Rose has been exceptionally helpful very communicative And is very insistent on hiring the best med tech and caregivers she can. I searched for a place like this and finally found what is the perfect place for my mom. Although it’s an hour away from my house, it’s worth the drive and I always leave with a smile and joy and mostly peace in my heart which if you were a caregiver of a loved one with dementia or Alzheimer’s, you know peace is the hardest thing to find, well at Discovery Villages Of Westchase. You will find peace of mind. Please consider them when looking for a place for your loved one.