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Best Care Senior Living at Heritage Manor

3.0 (26 reviews)

Tampa, FL

Assisted Living in Tampa, with spaces to feel at home and support for your next chapter.

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About this community

Best Care Senior Living at Heritage Manor is an assisted living facility in Tampa, Florida, in Hillsborough County. The facility is licensed for up to 40 residents. Assisted living is the stated residential care option; listed services also include adult day care and respite care, while hospice care is listed as accepted. The care description presents support as individualized, helping with everyday needs while allowing residents to maintain as much independence as possible.

Trained staff are described as available around the clock. Personal assistance may cover bathing, dressing, grooming, toileting, incontinence care, transfers between bed and chair, meals, and other personal-care needs. Routine personal care, health monitoring, and nutritional support are also listed. For residents who self-administer medications, staff supervision is specified; the facility also coordinates nursing and medical care with outside providers. Third-party providers are described as offering in-house primary and specialty care, physical therapy, occupational therapy, and pharmacy services.

Read more about Best Care Senior Living at Heritage Manor

The community includes resident rooms and shared spaces, but specific room types and floor plans are not confirmed. Wheelchair-accessible units and an emergency call-light system are listed. Each resident room is described as having a television with premium cable, a telephone, a refrigerator, and a microwave; Wi-Fi is also listed. Weekly housekeeping is provided, along with personal laundry and linen services. The descriptions do not specify room layouts beyond these features.

Residents are served three meals and snacks each day, and special dietary needs are accommodated. Dining is available indoors, while an outdoor dining and patio area provides another setting for meals. Scheduled activities and a specialized activities program are described as encouraging participation and engagement. An activity and television room is listed among the indoor shared spaces. A community Facebook post has featured an ice cream social, though the available information does not give a current activity calendar or recurring schedule.

Outdoor grounds include a landscaped courtyard, walkways, seating, and other outdoor areas. Parking is available for visitors and staff. Scheduled transportation and assistance coordinating transportation are listed, but the available descriptions do not specify destinations or service frequency.

Nearby healthcare listings identify James A. Haley Veterans’ Hospital, AdventHealth Tampa, Shriners Hospitals for Children, and H. Lee Moffitt Cancer Center; one listing places James A. Haley about 0.4 miles away. Bus stops are listed along 131st Avenue and Fletcher Avenue. Nearby destinations include University Mall, University Park, Harvest Hope Community Garden, and the USF Botanical Garden. Area listings also name grocery stores including Super Saver, ALDI, Walmart, and Winn-Dixie.

Starting at
$3,279/mo
Care options
1 available
Take a look
4 photos
Community reviews
26

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Housekeeping

Housekeeping and linen services

Social activities

Community-sponsored activities

Staff & support

24-hour call system

See all 27 amenities and services
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community-sponsored activities
  • Diabetes diet
  • Dining room
  • Fully furnished
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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“A wonderful place for your loved one to call home!”
Community review · 2024

Pricing & residences

Monthly rates starting at

$3,279 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $3,279
One bedroom $3,934

Resident & family reviews

3.0 · 26 reviews

A wonderful place for your loved one to call home!

Best Care Senior Living at Heritage Manor was the filthiest, dirtiest place I have ever been in my life. It's mostly for indigent people with mental health issues. They're all 100% Medicaid. They're two to a room and four to a bathroom. All of the amenities are outside with the exception of the dining hall, which smells like a 100-year-old diner in it. They've never changed the grease in their fryers. It was the stinky, nastiest place I've ever been. It might have been an apartment complex, and they took a one-bedroom apartment, and cut it into two large bedrooms, and then made an outside…

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Best Care Senior Living at Heritage Manor was the filthiest, dirtiest place I have ever been in my life. It's mostly for indigent people with mental health issues. They're all 100% Medicaid. They're two to a room and four to a bathroom. All of the amenities are outside with the exception of the dining hall, which smells like a 100-year-old diner in it. They've never changed the grease in their fryers. It was the stinky, nastiest place I've ever been. It might have been an apartment complex, and they took a one-bedroom apartment, and cut it into two large bedrooms, and then made an outside hall to the bathroom. They put two people in each bedroom, and then you have to walk down the hall to the bathroom. The staff who gave the tour could have cared less if we were there or not. She took it as an affront that we interrupted her day. The tour was really bad. The facility was so awful.

Best Care Senior Living at Heritage Manor was nice on the outside, but the inside didn't look clean at all. When I arrived for the tour, they didn't have anybody available. They had two people that work there, but they were taking something out of the office. So, the maintenance man was the one who gave me the tour. The staff was just sitting around and I just didn't think it was a good place for my dad. The rooms had no privacy. It was just a sheet that went across to divide the other side. It smelled, and the linen and all the stuff that was on the bed were heavily soiled. It had holes in…

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Best Care Senior Living at Heritage Manor was nice on the outside, but the inside didn't look clean at all. When I arrived for the tour, they didn't have anybody available. They had two people that work there, but they were taking something out of the office. So, the maintenance man was the one who gave me the tour. The staff was just sitting around and I just didn't think it was a good place for my dad. The rooms had no privacy. It was just a sheet that went across to divide the other side. It smelled, and the linen and all the stuff that was on the bed were heavily soiled. It had holes in the walls. I just saw the cafeteria and the atrium area on the side. It was at the back of a convenience store and it just had this little sign. They should tear the place down and redo it. I feel so sorry for those people living there because it was not a good place for an older person to be living in.

More recent reviews

All best care living facilities should be shut down!! They do not care about their residents and just make fun of them and do everything but what they are asked to do. You’re being paid to make sure these people get what they need which isn’t much. And you guys can’t even do that at not one of the facilities. Very unprofessional and should be shut down, especially the one in port richey.

Best Care Senior Living at Heritage Manor is one of the four places I've checked to see about whether I was going to live there or not. It's rundown. Most of the people there looked like they were homeless before they got there. They just don't appear to be the most intelligent people in the world, and the facility is just old. The staff were knowledgeable enough, but they told me that I probably wouldn't fit in there, and I said, "Yes, I probably wouldn't." The rooms were extremely plain. The floors were like linoleum. The furniture was cheap. There's not very much in the rooms at all other than two beds and a nightstand. They have a nice dining area. It's just not what I would have anticipated for that kind of money. The staff member who toured me around was friendly and knowledgeable. I didn't really get into their activities because I wasn't really interested in staying there. The residents there were sitting around in an outside patio area, and that's pretty much it.

I’ve been here six months. This place is a dump. The residents, are always arguing. Staff didn’t care. The food sucks. Not a good place for anyone. They only care about the money. Don’t bring your love ones here.

Our family had an in person tour and the tour was nice but nothing really stood out to us about the community.

Do not send your family members here if you love them. The place is run down, the care is subpar, and there is no communication between the staff and the family. From my experience visiting my family member, the rooms are disgusting and look like they are cleaned every 6 months. The garbage in the resident room was overflowing. Food is horrible (example: chicken patty and cold fries for breakfast); no nutritional value. The COVID policies are extremely lacking. I witnessed staff walking around serving food without a mask when interacting with residents and I was told residents were not even provided with masks. It's so sad that they are still an operating business. Don't be fooled by the pictures online.

What families highlight

  • Compassionate, personalized staff attention
  • Knowledgeable caregiving staff
  • Friendly, supportive environment
  • Above-average dining experiences reported
  • Team-oriented staff and effective hospital transition support

Highlights summarized from community reviews.

Location & neighborhood

1908 E 131st Ave, Tampa, FL 33612
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Sources