Winkler Court

The entire place is very dirty and not clean.. The Board of Health needs check to this place Missing clothes and blankets that I brought in are gone

I arrived in terrible pain and it took 2.5 hours and 3 phone calls from my brother to get pain medicine. I was put in a bed and for the next 2 days I was on my own, the nurse call button did not work, I had just had back surgery 3 days earlier and I had to figure out how to get in and out of bed and holding on walls and furniture make it to the bath room. On 3rd day the woman in charge of Activities came in and I asked her to find nurse so I could get my pain meds. this angel asked why I didn't push nurse button. I told her they never answer it. Well this lady discovered the buttons on the entire ward were not working. Everyday it was a battle to get my pain meds that were to be given every 4-6 hours. most days it was 8-10 hours. On Saturday the 1st PT person came and could not work with me because I was in so much pain. my meds were 2 hours late, so she found nurse and got me my meds. on Sunday the 2nd PT person came and asked where my walker was. I told him I never had one. He left and later brought a walker and left. I couldn't get out of bed fast enough and wet everything, they came and put a gown on me and put a pad on the dirty bed and put me back in the bed. the staff wore name tags backwards so you never knew who you were talking to. I got an infection at the incision that took 6 weeks to get ride of. If you love your family member do not let them be taken to Winkler Court.

This place is horrible. It is impossible to reach anyone by phone. No status of patients rehabilitation was ever given. Arrangements were made for patient to go to memory care. Winkler said patient was being sent home in spite of being informed of this. Finally reached someone on 9/2 and they said patient would be released on 9/8. Said he did not need further rehabilitation but would not give a reason why patient was being held.

If I could give them 0 stars, I would. Do not let your loved ones go here under any circumstances. The staff will leave them to rot in their beds and will lie to you and say they are doing well. My grandmother spent 2 weeks here and when she was being discharged we had to call the EMTs to take her back to the hospital because she was starving, severely dehydrated, couldn't walk at all, and had a stage 2 bed sore on her rear. She was there to do PT for strengthening and gait and balance - no bed sore should have been possible if they got her up and moving as she was there for. Can't wait to find out what they billed to medicare so I can see what kind of fraud they committed

When I was looking for a rehab facility for my dad (who is 95), I was very concerned with the reviews. I very skeptically chose Winkler Court for 2 reasons: 1) Their rehab had excellent ratings/comments; 2) Dad had pressure sores that needed to be tended to which the previous facility did't take care of. Winkler Court, according to Medicare, had great ratings for this issue. I have to say, that I was extremely happy with my father's stay at Winkler Court and he was very happy there. I did have a couple of minor issues that were dealt with quickly, but all in all, I was extremely pleased with his stay. The staff all seemed to care and took good care of him. The rehab was fabulous. When he arrived (after 40+ days at a hospital rehab center), he couldn't turn over in bed by himself. After about 6 weeks at Winkler Court, he stood up from his wheel chair like a 40 year old would. I hadn't seen him for over a month because of Covid-19, and I was just amazed. No place can make everyone happy, but in my experience, Winkler Court was the right choice and they did a great job with my dad.