The Promenade

My students and I have had the privilege of visiting and performing each year at The Promenade, and it is truly one of the most welcoming places you could imagine. From the moment you walk through the doors, it feels less like a facility and more like home. The beautiful surroundings, warm atmosphere, and genuine kindness of the staff make every visit so special. What stands out most is how much love, care, and attention they pour into their residents. It is obvious they go above and beyond to create meaningful experiences, engaging activities, and a true sense of community for everyone who lives there. Watching the residents light up during our performances is something our students look forward to every year. We are so grateful to be welcomed back year after year and to be a small part of the joy they bring to so many. The Promenade is truly a special place, and Indian River County is lucky to have them.

The Promenade is a truly beautiful place. The residents are happy, and they're treated like family. The community is clean, welcoming, and always has a warm atmosphere.It gives me a lot of joy and a steady heart to know how genuinely loved and cared for my relative is here.

My mother fell and was taken to the hospital, but I wasn’t notified until hours later—and only found out after receiving a hospital invoice. I made multiple attempts to contact the Executive Director with no response. The only time I heard back was after the facility asked me to leave a positive review, which led to a call that offered an apology but no clear accountability or explanation of any policy changes. There seems to be a pattern of shifting blame rather than taking ownership. The lack of timely communication, follow-through, and accountability is very concerning.

What stood out most to our family at The Promenade was how genuine and caring the marketing director was throughout the entire process. Instead of pressuring us, she actually encouraged us to tour other facilities, narrow down our options, and make the best decision for our loved one. She even provided names and numbers for other marketers and openly discussed competitors like Pelican Landing. That level of honesty and compassion meant everything to us. It showed that she truly cared about helping families find the right fit, not just filling a room or making a sale. Because of that experience, our family confidently chose The Promenade. Thank you Anteria!!

So very happy about our experience with the Promenade in Sebastian. The staff is outstanding. We were able to get my mom into an apartment that met her needs, had the option to have it furnished and even pick out some of the furnishings and decor. They do laundry whenever you need, deep clean at least 1x per week, the dining hall is lovely, and there are lots of activities to engage residents with each other. What I appreciate most is how communicative the staff is, especially as I live many states away and can't check in on my loved one as much as I'd like. But the team at the promenade is there for me and my loved one seems to be increasingly adjusting and feeling safe and cared for. Would definitely recommend and have heard from others in the Sebastian/Vero area who similarly have only great things to say. Thank you so much for all that you do!