Riverside Cottages at the Shores

Riverside Cottages provided exceptional care for my dad during his time there while he was living with vascular dementia. From the moment he arrived, we felt supported and confident that he was in compassionate, capable hands. Emily, the director, does an outstanding job ensuring the facility is well run, organized, and attentive to each resident’s needs. The owners being onsite is another reassurance, leadership is present and genuinely invested. A heartfelt thank you to all of the caregivers who show up every day with patience, kindness, and dedication. Their compassion made this difficult journey much easier for my mom and I, and we are deeply grateful for the excellent care they provided my dad. If you have to make the difficult decision to place a loved one in a facility-this is the one you need to consider.

I recently moved my mom here from a different community in Jacksonville. She’s been here a short time and they are taking great care of her. My mom is non verbal and they are just fabulous with here. She gets her hair and nails done every week. There always some activity going on. Wednesday a lady comes in with a harp and residents listen for a while, then can try it themselves with some ladies singing as well. All the staff has been compassionate and caring. I’m glad I moved her to this community.

Great care. My husband is there. Any issues I had have been addressed and rectified in a timely fashion. I would recommend to anyone with a loved one that need s care. My husband passed away in April. I can't praise the staff enough. They went above and beyond their duties to make him comfortable and cared for me and my family like we were their family. They took such good care of him all the time he lived there. It couldn't have been any better.

My friends will be moving into Riverside Cottages at the Shores. We chose them because they'll never have to find another home to go to. They're leaving the facility they are in because there's no medical care, and old people have medical needs. This place, it's no matter what you go in as. They've got memory care if you need memory care. They will provide because it's not a corporation. They built this out in a neighborhood, and they just offer so much more than anybody else. The laundry gets done at night, and it's returned and hung up in their closets the next morning. Everything's covered, they won't have to have toilet paper, toiletries, sheets, blankets, or towels. They provide everything, even incontinent products, and that's all included in the price. There's breakfast when they wake up in the morning, you don't have to be there between eight and nine or whatever time. When you get up, you go and they'll make breakfast for you, whatever you want. They're just so unbelievable. They've got three different size units, and everything's self-contained. They try to encourage you not to stay in your room, but to come out. My friends are a husband and a wife, and they're going to be in two separate rooms. They encourage you to come out and have community with other people, and they make it very convenient to do that, that'll give them some more interaction with people. The rooms are decent-sized, and they can stay in their room. They've got two beautiful porches and a little reading room. It's more like a home, with no big fluorescent lights in the ceiling, nothing that looks commercial.

After a less-than-pleasant experience at a different care facility, I was nervous of how Riverside would meet my aging mom’s needs as she dealt with Alzheimer’s. However, from the first moment I stepped into Riverside, it was immediately apparent that the staff truly cares for its residents. Director Anne Guenther was nothing short of amazing and she works hard to ensure that everyone is treated with dignity and respect. From my mom’s first moments in the facility to her final days, she was given expert care and loved very well. I can’t recommend this facility highly enough for anyone in search of late-in-life care for their loved ones.