Pointe North Gables

The Pointe of North Gables was clean but old. The rooms were smaller, not as upscale, and not as modern as the other place. The person who helped me was very good, professional, and helpful.

I wasn't as crazy about The Pointe of North Gables as the other place. It was smaller, and it just gave me a different vibe. They had a nice outdoor area, but it was very small. The staff during the tour was very good. I know that they serve meals there, but we didn't try anything. I saw people outside by the pool. There was somebody there with them, and I think they were doing some kind of board game or something like that. The building is just very old. There's only so much they can do.

My mother has been in The Pointe of North Gables for a month now. I like the round-the-clock care. The administrators are very competent and helpful. The amenities are good. My mother's room is clean, fairly spacious, and well-lit. For activities, there's music and TV, they play games and do some crafts, and there are little social events like ice cream. I have tried their food. It's tasty, it's varied, and it's served punctually at regular schedules. The quality of the food is good.

My husband will be moving into The Pointe of North Gables. The lady who gave us a tour was very nice, knowledgeable of the place, and answered all the questions. We're aiming for the future to get a private room, but right now they don't have it, so I think we're going to take the shared room. I like it because it looks very homey. I saw people who were very nice talking to everybody. It was very nice to see how they interacted with the resident. The staff said that they eat there, which I think is wonderful because when the staff eats there, that means that the food must be good. The rooms are furnished. Even though my husband has his own bed, we can use theirs or bring ours. They have two beds, two nightstands, a dresser, and one closet for each one. They have a bathroom with a walk-in shower that you can put in a wheelchair. They have a built-in seat under the shower, so they can sit there. The place is not one of those modern places. It has been in business for 25 years. There are a lot of things that have been remodeled. The place is like an old motel. It has a big window with modern blinds. They seem to have impact windows, which is important here for when a hurricane comes. They have a cat, which is their pet. The facility was very clean. They come every day, clean the room, and make the beds for the residents.

A caring compassionate group bilingual, in the end gave me all the information to make an educated decision. Worst of moments made so much better thanks to owner and management and staff thank you !