Orchid Cove at Palm Harbor

They killed my mother! They knew she was diabetic and never gave her medications they were aware she needed. She was here for 7 days! They hire bottom of the barrel people from agencies. They are too busy worrying about fake lashes, weaves and fake fingernails and baby daddies drama and don’t take care of the patience. Their lack of reliable care and zero attention to detail was a large contributing factor to my mothers passing. She was in the facility for 6 days and ended up in ICU and passing away. No accountability at this facility. Every day there was a different issue. Missing remotes, lack of cleaning the room or my mother, difficult maintenance staff complaining over the size of a tv (but not repairing or replacing smoke detectors with corroded batteries) alarms beeping due to being broken, my mother not being given attention because she was “all the way at the end of the hall”… Not being fed or given insulin regularly despite being a diabetic. Due diligence and please do your research before putting a loved one in here. They killed my mother by not giving her needed insulin and regular care.

I’d like to give this place for where I have been staying for over 5 years a five star review. I have CIDP which affects your immune system, muscles, MS, and the start of Lou Gehrig’s disease. I am fully cognitive fortunately, but need the personal attention with a sit to stand machine, a shower chair to go to the bathroom, and showering. In addition, I need to be fed because I have limited mobility of my fingers and hands and also have the use of an electric wheelchair due to the paralysis of my legs. From the management, nurses, and CNA’s I am fortunate that they do an outstanding job in my care. I also have, they say, the cleanest room in the facility because the cleaning department does an outstanding job. The food is okay and several meals meet my expectations but I know it is not a restaurant. They are always answering my call light when needed, in a very timely manner as well. As a former athlete in high school and college, the physical therapy/occupation therapy department lead by Chuck, which I have been using, is truly phenomenal and top tier. The facility inside is first class. The air conditioning in my room has always performed well and exceeded my expectations. They are now getting away from having agency people, and with the new administrator Katrina, and are looking to make activities better and doing additional things such as cookouts, games, and special events etc, to make it enjoyable for all patients. In a nutshell, I believe they will build a great team of people who will help everybody to grow better, not only staff wise, but patient wise as well. If you are considering a first class palliative/rehab facility, this is the facility you should consider. I recommend it very highly. 😀👍