Oak Haven ALF

My mom moved into Care Castle (Oak Haven) two months ago. They were very kind to her, and it's exceptionally clean. It's a warm atmosphere the minute you walk in. It's not a big place. It's a small place, but they do what needs to be done. My mother is very happy there. I can sleep better knowing that she's there. They do activities with them. They take them out for monthly shopping. They let them order out also, once a week if they'd like to order something to eat. I know that they have someone there that cuts their hair twice a month. My mother seems to like the food. She's not complaining.

I hate to say negative things about anyone. I was not even going to do this review because I don’t want to put bad words out there but I feel I have to speak up. My loved one was moved temporarily, without my concent, to Oakhaven from another facility. She didn’t like it there but I thought it was a cute place- the staff were so nice. But I found that the staff were unhappy. They were often complaining to me about having a very small budget for food and not having the diapers and gloves etc that they needed. One Day when I was there staff had brought laundry detergent from home and bleach to clean with. They were such kind caregivers but they said the owner didn’t care and left them without things they need. I witnessed them not having enough food for all the residents there, the staff had to give out tiny portions and one man that doesn’t speak became very angry and threw his fists up. The staff is afraid to complain because they need their jobs. It’s sad because it’s a cute little house and it looks nice from the outside. It seems The people inside don’t really have a voice. They don’t do any Activities There which is why my loved one really didn’t like it. She said she’s not ready to “ sit around and watch paint dry” all day quite yet. They try to keep it looking nice but it’s not sanitary because they don’t have cleaning supplies they need. It’s sad. Could be a cute little place. I wouldn’t recommend it though. I just had to say something somewhere when I saw this injustice. It was a while ago but it’s been bothering me. We need good caregivers in Florida, they shouldn’t be penalized for trying to get food for our elderly.

Oakhaven is such a wonderful environment for my grandma. She loves it there. Brenda, Donna and Chritine take such good care of her. They are wonderful people and have all been there working together for many years. Anytime I need anything or have questions I get ahold of Kathy in administration and she takes care of it. They Truely love their residents at this facility and care enough to go the extra mile. The home is beautiful and clean but if it weren't for the great staff my grandma wouldn't be so happy there. They helped her get comfortable when she first moved in and she's felt right at home ever since.

Beautiful that is the best way to describe this building. Once appearing identical to the ran down ALF next door, this owner has but a lot into re-renovating this property, Now when you pull up into the driveway it looks like an ole country house with three wide cobble stone steps leading up to white French doors. Once you enter you are welcomed by a sit down style happy hour bar that is deep cherry glass covered with a fire place. The Christmas Tree sat beautifully on the side of the room large and lit up. There were several sitting chairs throughout this room. There is a walkthrough to the kitchen area with the sitting room attached that leads into the large dining area that looks upon the bar style room and the entrance of the home. Bedrooms come off the back of the kitchen area and down the hall attached to the sitting room next to the kitchen. The walls were painted nicely with color schemes that matched and everything appeared to be in an upgraded standard. It was 4PM and nourishments were sitting nicely on the cabinet for anyone to enjoy and were not talking peanut butter crackers we are talking about homemade treats, like ones you used to get at grandmas house. There is room for about 10 residents and there is one staff member to each shift and the employees are regulars so they know their residents (that's the good thing about small facilities). I recognized one of the staff members so as we were talking I realized that she had been working at this facility since it opened 5 years ago, and that is the case with all of the staff at this building. That is an excellent sign. There are three bathrooms one private bath and two baths for all of the other residents. There is one large bath with the small step style entry to the shower. This facility cooks three meals a day and the staff does all of the residents laundry fro no extra charge. I highly recommend this facility as the owner has proven that he actually cares about his investments and this location is clean"¦very clean and the staff is happy. The residents were all up and about and clean and there was absolutely no odor in this home at all. There is no need for one of those continual air fresheners at this facility because there is no odor to cover up ! Wonderful quaint little place.