Palm trees, sunshine and ocean waves Florida Senior Living Review

Lourdes Pavilion

3.3 (11 reviews)

West Palm Beach, FL

Independent Living and Assisted Living in West Palm Beach, with spaces to feel at home and support for your next chapter.

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About this community

Lourdes Pavilion is a senior living community in West Palm Beach, Florida. Contact the community to learn about its care options, services and availability.

Starting at
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Community size
132 residents
Take a look
7 photos
Community reviews
11

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness room

Housekeeping

Housekeeping and linen services

Transportation

Transportation arrangement

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 35 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community-sponsored activities
  • Computer center
  • Diabetes diet
  • Dining room
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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“Beautiful community with water views but most of all the staff were amazing. They cared for my Aunt like she was their own family. Nursing and Administration were so attentive and reliable.”
Community review · 2022

Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.3 · 11 reviews

The rooms are nice, clean and spacious. The food is inadequate. Not very appetizing. Most of the staff is rude and doesn't like to communicate with you. They don't like advice when trying to give some to help with the residents. The residents get left alone in the rooms for hours before someone will check on them, unless the resident is able to hit the button, which is not always in reach. Residents don't get changed in reasonable times. Definitely would have moved resident if had a choice. They don't do that many activities anymore, as they used to do a lot more.

Very Rude Customer service. The frontdesk here is racist they didn’t let me access the rest room while I was waiting to meet a guest who was staying with them. Have the front desk person replaced as soon as possible.

Beautiful community with water views but most of all the staff were amazing. They cared for my Aunt like she was their own family. Nursing and Administration were so attentive and reliable.

More recent reviews

While researching nursing home options for my aunt who has terminal cancer, I reached out to admissions for more information about this facility. Liz returned my call a few hours later. During our short conversation, I was interrupted repeatedly by Liz telling me to call back once the medicaid application was approved. I tried to explain the urgency of my aunts condition and that we were in the position to private pay until medicaid is approved, but she continued to interrupt me with requests to call back at a later time. I will not consider this facility an option for my loved one due to Liz' rudeness and lack of compassion during this difficult time.

My father loves Lourdes-Noreen McKeen. They have a chapel, bingo, ballroom, bar, barber shop, and a restaurant. They allow room service and have an outdoor swimming pool. The food is lovely.

Lourdes-Noreen McKeen was great and really terrific. The apartments were clean and beautiful; they faced the water and were great. The lady there was great. She was very nice and informative. There was a concert going on that afternoon. It was excellent. They have independent living, assisted living, and nursing areas.

At Lourdes-Noreen Mckeen, they have bingo, Bible studies, and exercise class. They serve three meals and give them snacks during the day. The staff is awesome, so kind, and so nice. I’m there usually twice a week, and I interact with all the nurses.

McKeen Towers is wonderful, the food was the first things that they offered; we had dinner there, and it was very good. My brother has Parkinson’s, he plays pool and other games, and they have a coffee klatch in the afternoon. They go out to lunch, and there were lots of activities. It’s probably one of the most expensive around, but I would say it’s perfect for what he was looking for. The residents seemed very happy and very active, they get dressed for dinner at night, and everybody seems to enjoy that. They have music during dinner; it's very pleasant, and it was a beautiful setting. It’s spotless, everybody seems to be happy, and my brother is happy and comfortable.

What families highlight

  • Waterfront and park setting
  • Well-maintained grounds and clean interiors
  • Multiple levels of care (independent, assisted, skilled nursing)
  • Spacious, nicely decorated apartments with water views
  • Attentive nursing and reliable administration

Highlights summarized from community reviews.

Location & neighborhood

311 S Flagler Dr #9213, West Palm Beach, FL 33401
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