Hawthorn House

We've been here 4 years, no regrets, best decision we've made.

My 91 year old mother moved to Hawthorn House over 2 years ago when she was unable to safely live at home (mixing up medicine, not tossing spoiled food from the refrigerator). She is so happy there! She loves the food, visitors (handbell choir, therapy animals), the on-campus activities,(sing-alongs, bingo), and trips to town (Walmart or lunch). She's made new friends and likes being able to walk around the grounds daily. Her apartment floor plan is just right and accommodates her walker well. The facilities are clean, bright, and cheerful. The staff is knowledgeable and kind. Her attitude, mood, and health have improved in the 2 years that she's been a resident.

My Grandmother was having physical therapy and had applied to house at the Hawthorne house. She is qualified as her husband served in the navy and retired from the airforce. I myself am a disabled veteran. When representatives from the Hawthorne house came to the physical therapy center to evaluate her, they saw that see was in a wheelchair, they did not take in consideration that everyone is required to sit in a wheelchair at the physical therapy center. They denied her entry into the Hawthorne house because they thought her mobility was compromised, but it is not. They say that they are there for veterans and their families so they can live a happy dignified life. This is not true.

Our mother was a resident Feb.2019 deceased Sept 2019. She was literally STARVED to death. Other than her Arthritis she was a semi active woman. She had difficulty eating due to rheumatoid. We were promised she would receive special utensils and have therapist to assist. None of this took place. While clearing out her room the director had the nerve to state WE ARaE NOT RESPONSIBLE FOR ASSURING THEY EAT. No family was notified until it was to late. Thwy need to be investigated

I really like that Hawthorn House was a non-profit community, and it was for military widows. All the people I've dealt with so far, my mom has had no complaints. She really likes the food, the chef they've got there is awesome, and all the staff there has been really good to her. They helped her unpack, put everything where she wanted, and set up all her furniture. She didn't have to do anything. From what I've seen, her room is really nice. It's not too big and not too small, it's just right for her and her stuff, and everything she needs there. Because of COVID-19, they're not able to do activities outside but they're able to get creative, so I appreciate that they're trying to do everything they can.