Diamond Assisted Living & Memory Care

Diamond Assisted Living and Memory Care in Green Cove Springs is the gold standard. The community is spotless, welcoming, and genuinely feels like home. Caregivers are attentive, patient, and consistent, and the life-enrichment team keeps residents engaged with activities that are meaningful, not just time-fillers. A huge difference-maker here is Executive Director Dawn Moore. She sets a high bar and it shows. Dawn communicates clearly about care plans and next steps with the growth of community. When concerns come up, she addresses them quickly and professionally. From the quality meals to the thoughtful memory-care support, everything is handled with dignity and respect. If you’re looking for a place where your loved one will be seen, heard, and genuinely cared for, Diamond Assisted Living and Memory Care delivers five-star peace of mind—thanks in no small part to Dawn Moore and her outstanding team.

I am very pleased with Diamond Assisted Living and Memory Care. Since the very beginning of visiting the facility and making preparations, my family has been treated with care and respect. All the staff are exceptional and are always willing to help. The administration, nursing staff, aids, ground keepers, and others are very caring and work hard to provide for the needs of my loved ones. The facility is beautiful and is well taken care of and maintained. Housekeeping does a great job. I am at peace knowing that my family members are being well taken care of during this stage of life. I am always contacted and made aware of any need that may arise. Everything that your loved one may need is available if needed, or can be scheduled, such as haircuts, PT, or other specific specialist or treatment. I am very thankful for Diamond and the care my family members receive daily. Administration is a wealth of knowledge and can help you with any concerns or resources you may need.

I am writing to formally report serious concerns regarding the care and management practices at Diamond, where I have worked and witnessed multiple instances of resident neglect and administrative negligence. During my time at the facility, I observed that residents were often left soaked in their own urine for hours without appropriate care or response. Staff failed to report these serious matters, and efforts to raise concerns were often dismissed or ignored. Additionally, facility administration was frequently unavailable, and when present, did not take appropriate action when issues were brought to their attention. These conditions are not only unacceptable but also raise serious ethical and legal concerns. Families entrust their loved ones to this facility expecting compassionate and competent care, but what I witnessed was far from that standard…..

The current Wellness Director and her team provided my dad exceptional care. She was amazing and personally checked in on my dad regularly and provided comfort and support to our family in during a difficult time.

Rosa and her team provided my dad exceptional care. Rosa was amazing and personally checked in on my dad regularly and provided comfort and support to our family.