Deerfield Beach Health and Rehabilitation Center

My mother was in this facility for five days, the worst experience ever in my life. I would write this facility 00.This facility is the original one flew of the cuckoo‘s nest. No one to help my mother, feces on the door frame of the bathroom, just a very filthy facility. Please if you care about your loved one, never ever step foot in this dirty nasty place. Someone should call the state to have them shut down!!!

I was treated very nicely here, kindly and professionally over my 13 day visit. Staff were there for me.

If I could give this place a -5 in stars I would. This place doesn't care about our loved ones at all. The Nurses all they are there for is a pay check. They don't come in when the patients are pushing the call button most of the time they don't even come in. I am very unhappy with this place. The person that I had to speak with that answered the phone a few times was very rude. They would see i was calling and would answer the phone and hang up. Complained about in and the same person kept doing it. If you don't like doing your job then go get a new one. The customer service was -100. In the almost 3 weeks my mom was in this place was more stressful then her being home. The only people that i spoke to that was not rude was the carrie the lady that gets you ready to leave and the lady that sets you up to come in the place. From what my mom said she only had a few people that would help her when she needed.

The place is awful. My father was placed there by the hospital. Within the first couple of hours my father fell on the floor after he was discovered hours later they put a blanket on him and was left there till PT could come help get him back into bed. That same afternoon, my daughter and I went in for a visit and my fathers legs and feet were extremely swollen, I said something to the nurse and she tried to put the bed up which did not work because the bed was broken. to make a log story short - they put him in a new bed which only collapsed twice and hurt his back. They don't give out medication properly. the place has bugs and is dirty. My father has mercer and they spilled his urine on the floor and just wiped it with a paper towel and then a dried it up with a regular white towel. They never answer there phones, the doctor took over a week to get back to me just so I could try to get him some pain medication. Now I am waiting for her to call me again with his back xrays since the bed collapse last week. I have never seen a place this bad and the nurses just have the CNA's do their jobs. I filed a complaint with the state of Florida and I am filing a complaint against 2 of the nurses with the department of health. My father got stuck here and I am trying to get him out before they seriously injur him or kill him from the falls/collapsing beds he is on which could rupture his 5.6cm aortic aneurysm at any time. DO NOT PUT YOUR FAMILY or FRIENDS HERE! If you do visit your own Dr first for Blood Pressure Pills - you will need them!!!

This SNF/ rehab offered substandard care. I honestly don’t know how they are still open and i am a health care worker. I walked in on a Sunday to visit my mom and saw 4 patients lined up against the wall next to the nurses station. 2 in geri chais that wete in bed position and 2 in wheelchairs. 1 patient had a sheet wrapped around his body with only feet exposed. I asked the nurse what was this 3 times thinking it was a dead body in the hallway with no answer then i saw the toes move. The second man was strapped down by the waist and he was trying to get out of the geri chair. His torso was off the chair with one hand on the floor and the staff just kept walking by. The other 2 were screaming at the top of their lungs help. My moms bathroom stunk of stale urine. We asked for housekeeping to clean it. The lady finally came in muttering to herself “i cant stand this place”. My mom was there for iv antibiotics and physical therapy and the pumps for the iv have been sitting on the nightstand for the last 2 days. Seems to me if youre going to give iv antibiotics the pump should at least be attached to the pole. The next thing is my mom is on eliquis and she needed to go to the bathroom. Her roommate yelled help me o the nurse as my weakened mom tried to go to the bathroom on her own. The nurse looked in and said that the aide was in another room helping another patient and walked out. It took 10 minutes for her to get back there. Dr dazil took 24 hours before calling me back because i had concerns. I had to call her supervisor at team health before she responded. Her first words to me were, imvery busy doing work. Patients have their tv and music up full blast throughout the night and there is no quiet time ther for rest. The curtains were visibly soiled with i dont know what as well as the floors. I would expect this in a third wold country but not i America. Substandard living and health conditions. I wouldnt take my dog there. I took my mom out. The only positive was the speech therapist, physical therapist on monday and a couple of the nurses and aides. Thats why i gave this place a 1 star. My sister said it should 0. Visit this place first before you allow you loved ones to be taken there. That was my mistake. All SNF’s / rehab not created equal