Central Park Healthcare and Rehabilitation Center

Rooms are small and dirty. Parking lot is a hazard due to holes and cracks. Very dark at night. Staff are noncommittal to get your health under control. Time of help is unacceptable, having to wait over 3 hours for pain meds. I see now why seniors have suicidal issues. It is very sad to see the decline of human life.

I put my husband in Central Park because of its rating. He suddenly began falling at home so we thought he'd get good care and therapy...boy were we wrong! Now that I know what this facility is like, I want to let others so they won't put there loved ones here. They don't check on their patients at night. My husband fell between the bed and wall and wasn't found until after breakfast when the man from therapy came to get him. They fussed every time he needed changing...he became incontinent while at Central Park. He also became depressed. They said they would take him to the therapy dining room for lunch and supper...they did one day only. Other days they would have him lie in bed when a meal was served and he tried to eat but couldn't reach the food. He lost 30 pounds in the 3 weeks he was there. The doctor that visits patients never communicated me nor called as requested, even by the nurse. I never learned anything about his health even though I asked. The social worker was no help and not friendly. I was very disappointed and frustrated. He was given a tiny bed and we requested a larger one since he's 6'1" and over 250 pounds...he couldn't even turn over in bed! It took a week and a half to get a bed that was 6" wider. His wheelchair was too narrow. When they changed sheets, they dropped the phone and buzzer for help so he wasn't able to use them. And when he defecated or urinated in his diaper, he was fussed at and treated roughly. Please, DO NOT put your loved ones in this facility if you truly care for them.

The nurses at Central Park Healthcare and Rehabilitation Center were nice to my sister. She was watched OK, but as far as changing, I don't think they gave her the attention that she needed. The services were good. I would sign in and they were friendly. The ones that came to serve my sister's tray were also nice. The facility looked clean. She was sharing a room with another resident. It was clean and she was able to talk with the other resident. When I was there, she would eat everything. So she liked everything about the food. They had a room where you could go through to this little patio in the back, but it was just limited. They had refreshments in that room, too.

Thank you & with heartfelt gratitude to the hard working staff at Central Park, with extra special prayers and appreciation to Cassie & Tonya!! My sister received excellent care & the support she had was over & beyond expectations in meeting all her daily needs, as well as kindness & support for me too!! I highly recommend this facility for your loved one's individual needs for compassionate caring & rehabilitation. All of my interactions with the staff were most professional & great attitudes; her room was always kept clean; meals were tailored to her situation; sweetest activities representative brought her items for coloring; everyone works together to help each other. Always pleasant visiting!!

Patience, kindness, and the understanding of transition makes for an amazing staff. Paula, Rebecca, Gigi, Carmen, Cheryl and Angel are just that, angels. No transition is easy and they understand this. They see, feel and breath transition, many tirelessly. I was a fish out of water when I arrived…as professionals, they knew that. I left today with new friends and a great deal of gratitude for those that brought me out of my darkness. Shout out to PT, OT…Bill, Eric (Don’t clean the chicken before you cook it), Joey and my girl-Brittany. From the dietician to the social workers, a big thank you. Clear throat, Please address the patient to RN/LPN/CNA ratio, the continuity of health professionals, and billable hours whether well-insured or not. A boat will only stay afloat with the right commanders. All the best to your staff, residents and visitors. God Bless!