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Best Care Senior Living at Winter Haven

4.5 (125 reviews)

Winter Haven, FL

Assisted Living and Memory Care in Winter Haven, with spaces to feel at home and support for your next chapter.

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About this community

Best Care Senior Living at Winter Haven is in Winter Haven, Polk County, Florida. Its official community page identifies assisted living and memory care and lists the facility under state license AL13177. Support is described as individualized to each resident’s needs, and the page says staff receive specialized training. A separate listing describes supervised care around the clock; the official page also refers to staff support day and night. The community describes its approach as supporting independence and meaningful daily experiences as well as daily care needs.

For assisted living, listed help with daily activities includes bathing, dressing, grooming, toileting, transfers, walking and eating. Medication management is also listed. These supports cover personal care and everyday routines, but the available information does not specify a fixed schedule or the amount of assistance any individual receives. The community describes support as based on individual needs rather than a uniform set of tasks for every resident.

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The official page describes the memory care approach as whole-person-centered, with attention to residents’ individual strengths and opportunities to connect with others and the care team. It presents activities as ways to engage body and mind, encourage social interaction and support mental engagement and physical wellness. The community also coordinates access through third-party providers to primary care and specialty physicians, skilled nursing, physical, occupational and speech therapy, and pharmacy services.

The official page identifies resident bedrooms and bathrooms, along with dining and common areas. It describes bedrooms as spaces for residents and bathrooms as supporting daily routines; dining and gathering areas are used for meals and time together. The available information does not establish apartment layouts or configurations. Meals are listed by a third-party profile as restaurant-style breakfast, lunch and dinner served in a dining room. Housekeeping and laundry are also listed services.

Transportation coordination is available, with a third-party listing identifying medical appointments and outings as purposes. Shared facilities include a library, lounges and common areas; landscaped grounds are also noted in a listing. Activities named on the community page include daily exercise, movies, bingo, board and card games, craft classes and sing-alongs. Another listing adds art and fitness classes, musical performances, cultural outings and other group activities. No fixed activity calendar is provided, so these are examples rather than a schedule for a particular day.

A community directory lists capacity for 66 residents and indicates Medicaid beds. The listed activities range from exercise and creative classes to games and group outings, while the service descriptions also cover personal care, meals, laundry and transportation coordination. Together, these details outline the community’s care options, shared spaces and practical supports without specifying individual care plans or room arrangements.

Starting at
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Community size
120 residents
Take a look
15 photos
Community reviews
125

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 42 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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“As a long-distance caregiver living in Rhode Island, finding the right assisted living community for my father—who has dementia—was both emotionally and logistically challenging. Best Care Senior Living of Winter Haven has been a true partner in his care. Their responsiveness and customer service have been exceptional. From day…”
Community review · 2025

Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

4.5 · 125 reviews

1⭐️ because you can't give a 0.Started good, turned sour. They borrowed her wheelchair, loaned her one that severely injured her arm, applied band-aid, brother had to take her to E.R. next day. Several trips to E.R for dehydration. Gave a known thief a key to her room who stole tons of mom's stuff. I finally had to move her to SNF for better care. Due to unfortunate circumstances, and the fact I'm in my 70's, I couldn't get her room cleared right away. The day before her rent was due, they made me go through everything she owed in one day! I had no help so had to leave some big, expensive…

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1⭐️ because you can't give a 0.Started good, turned sour. They borrowed her wheelchair, loaned her one that severely injured her arm, applied band-aid, brother had to take her to E.R. next day. Several trips to E.R for dehydration. Gave a known thief a key to her room who stole tons of mom's stuff. I finally had to move her to SNF for better care. Due to unfortunate circumstances, and the fact I'm in my 70's, I couldn't get her room cleared right away. The day before her rent was due, they made me go through everything she owed in one day! I had no help so had to leave some big, expensive items. Now they will not give them to me. The manager not only does not care, she is keeping things that don't belong to her.

As a long-distance caregiver living in Rhode Island, finding the right assisted living community for my father—who has dementia—was both emotionally and logistically challenging. Best Care Senior Living of Winter Haven has been a true partner in his care. Their responsiveness and customer service have been exceptional. From day one, the staff has been communicative, compassionate, and quick to respond to questions or concerns—something that means everything when you’re supporting a loved one from hundreds of miles away. Whether it’s updates, coordination, or reassurance, I’ve always felt…

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As a long-distance caregiver living in Rhode Island, finding the right assisted living community for my father—who has dementia—was both emotionally and logistically challenging. Best Care Senior Living of Winter Haven has been a true partner in his care. Their responsiveness and customer service have been exceptional. From day one, the staff has been communicative, compassionate, and quick to respond to questions or concerns—something that means everything when you’re supporting a loved one from hundreds of miles away. Whether it’s updates, coordination, or reassurance, I’ve always felt informed and supported. Knowing my father is in a safe, attentive, and caring environment has given me and my siblings real peace of mind. I’m deeply grateful for the professionalism and kindness shown by the entire care team and would highly recommend Best Care Senior Living of Winter Haven to other families, especially those navigating care from a distance.

The Staff is very good and patient with all the Residents who have multiple elderly care situations! It’s very comforting to know that my family member is in a good Facility that’s clean and feels like a home away from home! Thanks for caring and sharing with my family!

More recent reviews

Excellent facility with 10/10 care for its residents. Staff is super friendly and responsive.

We love this place! Great staff, great activities, great food and a great facility. Donya, April & Jeanette have been very helpful, nice and respectful. We definitely recommend this place to your love ones.

The staff of friendly But it's not a very well kept place it's very dirty and smelly And the patient not well supervised

I love the staff at Best Care!!! My Dad came here for respite care, while we were on vacation. When we came back, he could not wait until we could see his new apartment. He tells us that everyone is really nice, and he looks forward to going down for meals. He has made a friend that is also a Veteran. It is such a relief to know that he is being taken care of, but we still can pick him to go to dinner, and a movie, or just hang out with him. ❤️

My wife and I visited this facility to see her uncle Art on Wednesday the 25th. What a wonderful welcome we had. We were so impressed with how nice and clean everything was.

What families highlight

  • Compassionate, attentive caregiving staff
  • Engaging, well-run activities program
  • Clean, home-like interior environment
  • Small, family-style community atmosphere
  • Private and semi-private roomy accommodations

Highlights summarized from community reviews.

Location & neighborhood

1801 Lake Mariam Dr, Winter Haven, FL 33884
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