Best Care Senior Living at Ocala

Bestcare, has the literal best care there is! They have the best team there is when it comes to caregiving. There very communicative and show that they care about you and your families needs. I’ve been with best care for 1 year and 4 months now and not only have they taken care of theirs residents but they help their families as well. Yesterday when I was leaving Bestcare my tire ended up being flat, I was in shambles because I knew I wasn’t gonna be able to get anyone to come out there to help me so I went inside to figure things out, that’s when I was questioned if I was okay, by Mark the lead director at Bestcare, I then explained to him my problem and not only did he fix my tire, but he told me I could wait inside while he did it! They're the absolute best and I wouldn’t want any other team on my side. GO BESTCARE!!😆😆

Staff is very friendly and helpful. We had a hard time convincing our loved one to go into the building, Barbara and her daughters stayed outside for over an hour to help get her to her room. The layout is like an apartment with studio rooms, cozy. We toured other facilities that smelled of urine and carpets were dated, Best Care is clean and I believe has been recently renovated. If I have any questions or concerns, Yvonne in admin has been extremely helpful and quick to respond. I feel like Mom is safe and they definitely take into account what makes her comfortable and they work around that. It’s been 3 months and such a difficult time, but we are very happy with Best Care.

To Whom It May Concern, I am writing this letter to express my deep appreciation for the exceptional care my mother received during her time in Unit 2 of Best Care Cala Hills . As new leadership takes the helm, I hope this note conveys just how special this place and its people are. From the very beginning, we were met with kindness, patience, and professionalism. In what is often a challenging and emotional time for families, the staff made all the difference. Danielle, Shana, Cheyanne, and Brandy – to name just a few – brought compassion, consistency, and genuine warmth to my mother’s daily care. They not only treated her with dignity and love, but also became a source of comfort and reassurance for our family. Their dedication goes far beyond duty – it is clear this work is deeply personal to them. They not only made my mom feel at home but made us feel like part of the facility’s family. We also need to recognize Tommy in the kitchen who brightened her days till the very last one. Behind the scenes, Mark and Barbara were invaluable in helping us navigate the many details and decisions we needed guidance with .Their support and guidance made what could have been an overwhelming process feel manageable and humane. They took the time to understand our concerns and always treated our family with empathy and respect. I want the new owners to know that what exists at this facility is rare. It’s not just a well-run building – it’s a community rooted in heart, trust, and care. The staff here are more than employees; they are caregivers in the truest sense of the word. They are the reason this place feels like home, even during life’s most difficult transitions. Please, as you step into leadership, I encourage you to recognize and retain the incredible team that makes this place so special. Their impact on families like mine is profound and lasting. With sincere gratitude, Pamela Cropley

Mom seems to be adjusting well to the new chapter in her life. Friendly staff speak well of her,and she is making new friends. Activities help her to open up to new relationships. She really enjoys the outdoor area with flowers that she loves.

This is an amazing place, I love how caring the staff is to the residents, you can't ask for more, this place really is amazing