Bay Breeze Senior Living and Rehabilitation Center

My wife had short-term rehab at Bay Breeze. She has been there several times over the last three years, and it's been excellent. She was able to get a private room on her last trip, and it was very good. The staff was really good to her. She had three meals a day, and the food was good.

My friend is in Bay Breeze Nursing & Retirement Center. It was the most accommodating, and the staff was the best, most helpful, and quick to answer. The director was very informal, nice, and invited us to ask all the questions we liked. They have a very nice, very comfortable dining room, and he raves about the food. They were the least expensive of the ones we saw.

My father (89) was in this place in 2016. The care and food was atrocious. Food was cold and the leftovers were used to make what they described as soup. I brought him a care package every evening. He had a transection of his toes and the ball of his foot. They pushed him too hard and caused wounds on both his heels. The wound on the operated foot got so bad the docs had to remove the foot & 1/2 his leg at Sacred Heart. I took him to a better facility the next time; a 7 month ordeal for him. Broke my heart.

The rooms at Bay Breeze were OK if you're by the window side. If you're by the door side, it was kind of crowded but acceptable. The rooms were very clean, and they stay clean. The food is brought to the room. My mother's complaint was by the time they got the food to her, because she's at the end room, her food was not as hot at it should have been. They got a a couple of good workers there who seemed to care, especially when they have to take her to showers. They were very good. But the ratio of workers to patient in my opinion was not acceptable. Both of my parents were in there for about 25 days.

I would give this place less than a star if it was an option. This place is awful behind the scenes and has been for years. They have mold in the walls, they do a patch job and call it "fixed". Little do families know, that the staff caring for their loved ones are forced to work in unsafe working conditions. Some staff take short cuts, this is brought to the admins attention by dedicated staff, and administration does not correct situations. There is a behind the scenes "buddy buddy system" going on at the patients' expense. When nurses speak up for wrong doings, unsafe, and unhealthy conditions they are written up or fired. The culture is such that even during inspections nurses and CNAs shut up about what they know for fear of losing their job. Think twice about using this facility for a loved one. This statement is my personal opinion.